Privacy Policy

Last updated: June 22, 2026

Who We Are

Signature Exteriors LLC ("we," "us") is an owner-operated exterior contractor headquartered at 6 W Joseph Ave Ste 100, Spokane, WA 99205. Questions about this policy: Brandon@signatureext.com or 509.295.8066.

Information We Collect

We collect information you voluntarily provide: name, phone number, email address, property address, and project details submitted through our estimate request form, chat widget, phone calls, or email. We also collect standard technical data (IP address, browser type, pages visited) through server logs.

How We Use Your Information

We use your information to respond to inquiries, provide estimates, schedule inspections, perform contracted work, coordinate warranty service, process insurance claim documentation you ask us to handle, and communicate about your project. We do not sell your personal information.

SMS / Text Messaging

If you provide your mobile number and opt in to receive SMS messages, we will send customer-care messages related to your inquiry or project (responses, appointment coordination, estimate follow-ups, and project updates). Message frequency varies based on your project status. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Phone numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic and improve your experience. Specifically, we use Google Analytics 4 (GA4) to collect aggregated data on page visits and user behavior, and the Meta Pixel to measure the effectiveness of our advertising. These services may set cookies on your browser. You can disable cookies in your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout. We do not use tracking data to identify you personally or share it with third parties beyond the analytics platforms described above.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Our website is served over HTTPS (TLS encryption) and access to customer records is limited to authorized personnel. No method of internet transmission is 100% secure; if you have concerns about data security, contact us at Brandon@signatureext.com.

Sharing

We share information only with service providers who help us operate (e.g., scheduling and messaging platforms), with your insurer/adjuster when you ask us to coordinate a claim, and when required by law. All providers are bound to use your data only to provide services to us.

Data Retention & Your Choices

We retain project records as required for warranty and legal purposes. You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of communications at any time.

Changes

We may update this policy; the current version will always be at signatureext.com/privacy.